Mental Health First Aid (Workplace Awareness and Skills)

Course Overview

This online Mental Health Awareness course gives employees the practical understanding they need to recognise mental health as part of daily work, identify early signs of stress and respond appropriately when someone is struggling.

The course uses workplace examples from office, remote, and hybrid settings. It explains how mental health can change over time, what affects it at work and why it is important to act early and supportively. Learners also get clear advice on boundaries, confidentiality, and guiding others to the right support without taking on more than they should.

By the end of the course, learners will be able to recognise changes in their own or others’ mental health at work, start supportive conversations, understand appropriate steps and boundaries for offering help, and effectively guide colleagues to the right support.

Who should take this course?

This training is suitable for all employees.

It is particularly relevant for:

• Office-based, remote and hybrid workers
• Team members who work closely with others
• Anyone who wants a better understanding of mental health at work

What does it cover?

• What mental health is and how it can change over time
• The mental health continuum and early signs of strain
• Common work-related factors that can affect mental health
• Everyday habits that support wellbeing at work
• Recognising changes in behaviour, including in remote and hybrid settings
• How to respond appropriately when someone opens up
• Listening skills, boundaries and the limits of confidentiality
• When and how to signpost to internal and external support routes
• What to do if you’re concerned about someone’s safety
• Supporting recovery and sustainable return to work
• Looking after your own well-being after difficult conversations

Course Features:

• 100% online, complete at your own pace
• Accessible anytime, anywhere
• Works across laptop, tablet and mobile devices
• Interactive knowledge checks throughout
• Final assessment with a digital certificate on completion
• Retake the assessment as many times as needed.
• Written in line with recognised mental health guidance
• Designed for practical, real-world workplace use